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secureIT plus FAQ

SecureIT Plus from NEIT
SecureIT Plus is a fully automated and guaranteed computer protection service. It is a single service that is made up of a suite of technologies that are fully managed and supported to protect your computer.

SecureIT Plus service provides:
• Fully automated protection and removal of viruses, spyware, and adware
• Automated hard drive maintenance and optimization
• Automated installation of tested Microsoft patches
• Monthly e-mail reporting
FREE technical support
• Guaranteed protection

All of this is included in the price of SecureIT Plus and is kept-up-to-date automatically, so you'll never have to worry about internet security again. Plus, the service is guaranteed. If you do have problems with an Internet-delivered issue while using SecureIT Plus services, we will repair your computer at no charge.

If your time is valuable, or you are not a computer security expert, this service is for you. With SecureIT Plus you’ll never have to think about Internet security again. Only $7.95/mo.


Compare SecureIT Plus to the leading virus protection software
  SecureIT Plus Norton Internet Security
Guaranteed protection Yes, free repair of computer due to Internet - delivered issue. No, $39.95 - $69.95 for virus removal support
Professional installation $39.95 Not available
Anti-virus protection and removal of spyware and adware Yes, AND fully automated definition updates, scans, and removal of viruses, spyware, and adware. Yes, BUT user must install, maintain, and support
Automated installation of critical Microsoft patch updates Yes Not available
Automated disk maintenance and optimization Yes Not available
Monthly e-mail reporting Yes Not available
Telephone technical support Free Not Free - $29.95 per incident

Spyware Detection, Removal, & Pop-up Blocker
Spyware is a general term for a program that secretly monitors your actions. SecureIT Plus uses a three phase approach to protect your computer from spyware. Technology is in place to stop spyware from infiltrating your computer, to detect in real-time any malicious activity. In addition, SecureIT Plus has a fully customizable Internet Explorer pop-up blocker to minimize those annoying pop-up ads and displays.

System and Disk Maintenance
System and disk maintenance is often one of the most overlooked tasks and is a leading cause of poor performance and instability issues. Let SecureIT Plus provide ongoing maintenance by optimizing file storage and disk defragmentation for faster PC performance.

Microsoft Patch Management
One particularly important element of maintaining a secure and reliable computer is staying up to date on critical software patches. SecureIT Plus patch management provides a daily assessment of missing critical patches for Microsoft Operating Systems and automatically applies them after rigorous testing to ensure continued protection.

Monthly E-mail Summary & Online Reporting
To increase the value of the service, SecureIT Plus has developed a unique online reporting application that allows you to view vital computer protection statistics throughout the life of your subscription. These detailed reports show you information such as the number of viruses your computer has been protected from and the number of updates that have been applied. For small business environments and homes with multiple computers, these reports will also show you a roll-up of all your computers so you can see in a single view the protection that you have been provided.

Professional Installation
We also offer a professional installation to enable our $100 Guarantee and clear up any existing problems on your computer. You can call a toll free number. Once you give us temporary access to your computer, we can perform a remote installation. You can sit back & relax while trained SecureIT Plus technicians do the work for you.

Free Technical Support
Unlike Norton and McAfee who charge for technical support call, technical support for SecureIT Plus is offered free of charge.

Guaranteed Protection
With SecureIT Plus you’ll never have to think about Internet Security again. Plus, the service is guaranteed. If you do have problems with an Internet-delivered issue while using SecureIT Plus services, we will repair your computer at no charge. If we cannot fix the problem remotely, we will give you $100 toward computer repairs if you opted for our professional "Fresh Start" installation services.

Stop wasting time worrying about what type of protection you need, what product or products you should install, who is going install them, who is going to maintain and update them, and more importantly who you can call if you have any questions. With SecureIT Plus you’ll never have to worry about Internet security again!


 

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webmail login: www.neitel.net   |  address: 800 South Main Street, Monona, Iowa 52159  |  phone: 563 539 2122  |  fax: 563 539 2003

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