NEIT’s Wireline Broadband Network

NEIT delivers Wireline Broadband over two types of buried telephone cable networks; Fiber-Optic or Copper cables. Fiber-Optic cable is utilized within Farmersburg, Luana and St. Olaf city limits, while copper cable delivers services to customers in Monona and rural areas surrounding Monona, Farmersburg, Luana and St. Olaf. Both networks allow customers to talk on the telephone and surf the Internet at the same time.

Availability

Wireline Broadband Internet is generally available throughout the Monona, Luana, Farmersburg and St. Olaf exchanges. Please contact the business office for more information on availability of various plans at your specific service location. Wireline broadband in the Monona, Farmersburg, Luana and St. Olaf exchange territories requires a local access telephone subscription to be eligible for broadband service.

Standard Plans – Requires Telephone Line

Freedom Plans – Does Not Require a Telephone Line – includes Managed WiFi

Higher speeds may be available. Please contact the business office for more information.

Installation

There is a nonrefundable installation fee of $50.00 which includes verification of service availability and professional installation of any applicable equipment.* The installation fee will be waived if customer agrees to a one year service contract.

Account Features

With every Broadband account you will receive:
• Free 24/7 technical support
• Five free e-mail boxes
• Unlimited Monthly Access
• Professional Installation

* Modem, if required at your location, is not included with the installation fee and must be purchased separately from neit.

Internet Links

• neit high-speed terms & conditions
• Service rates, terms and conditions
• Acceptable Use Policy
• Privacy Policy
• Network Management Policy
• Network Management FAQs

Digital Television

Availability

NEIT Digital Television is delivered over the buried copper and fiber optic telephone network. What this means is customers that couldn’t subscribe to NEIT cable may now be able to receive the upgraded Digital TV service!*

Because the service is delivered over buried cable, customers will enjoy the benefit of very few weather related disruptions compared to satellite, greater capacity for expanded channel lineups, and full 1080p High-Definition programming. All combined with the personal support and service from the locally owned and operated company you’ve trusted for over 100 years.

Features and Benefits

• 100 Standard-Definition Channels
• 50 High-Definition Channels
• 50 Music Channels
• 37 Premium Movie Channels
• Available in rural 539, 536 and 783 telephone exchanges.1
• Less susceptible to weather outages than Satellite TV.
• Full 1080p High-Definition.**
• All local multicast channels are included.
• DVR (Digital Video Recorder)
• Whole-Home DVR allows recorded programs to be viewed in any room.
• On-screen Caller-ID (Caller ID subscription required)
• Interactive program guide with search capability.
• Easy to use parental controls/blocking.
* Not available to all rural customers; a site evaluation is required.
** Compatible television set required.

Pricing

*Taxes, regulatory fees, and retransmission fees apply in addition to the rates listed above.

Premium Movie Channels

One-Time Installation Fee – $99.00

Includes installation of up to 3 TV sets. Time and material charges apply beyond 3 sets or for installation of additional sets after the initial installation.

Channel Search

Look up all of your favorite channels using this convenient search form.

Residential Telephone Service

NEIT has provided voice communications in Northeast Iowa for over a century. With reliable service, unmatched customer support, and affordable rates, home telephone service from NEIT is a smart choice.

Check your voice mail online

Calling Features

CALL WAITING
This service lets you know if someone is trying to call you while you’re using the phone.

CALL WAITING ID
This service shows the name and number on your Caller ID display when a third party is trying to call you while you’re using the phone (you must have Call Waiting in order to get Call Waiting ID).

CALL FORWARDING
Use this service to transfer (forward) your incoming calls to another number.

THREE-WAY CALLING
Add a third person to your conversation, local or long distance, with this service.

SPEED CALLING
With this service you can dial one or two digits and local or long distance calls will be dialed automatically.

CALL FORWARD BUSY
With this service your incoming calls can be forwarded to a number of your choice if you are on the phone.

VOICE MAIL
Voice mail works just like an answering machine without having a physical machine in your home. Voice mail will answer callers with your personal greeting when you are on the phone or away. Retrieve messages 24 hours a day, from any touch-tone phone or online, anywhere.

CALLER ID
When you receive a call the name, number, time and date are displayed on your Caller ID display. These will display even if you aren’t there to answer the phone. You will need to purchase a Caller ID box or phone.

*69
This allows you to dial *69 and hear the number of the last incoming call. You will also be able to dial the number back if you choose by listening to the prompted message.

900 BLOCK
900 blocking is available at no charge. This will block anyone trying to dial a 900 number from your phone. If you do not have this block you will be responsible for any 900 calls made from your phone.

Telephone Links

• Services Catalog
• Long Distance Terms and Conditions