St. Olaf Residential Services

Residential Bundles

NEIT’s service bundles combine our great services with SAVINGS.

Bronze Bundle – $69.95 – save $66 per year

Bronze Bundle Details
• 25M Internet
• Unlimited Local Phone Service
• Voice Mail
• Call Forwarding
• 10% discount on other calling features

Silver Bundle – $84.95 – save $245 per year

Silver Bundle Details
• 25M Internet
• Unlimited Local Phone Service
• NEIT Digital TV – Basic Lineup
• Voice Mail
• Call Forwarding
• 25% discount on other calling features

Gold Bundle – $122.95 – save $533 per year

Gold Bundle Details
• 25M Internet
• Unlimited Local Phone Service
• NEIT Digital TV – Full Lineup
• Voice Mail
• Call Forwarding
• Caller ID
• Call Waiting
• 25% discount on other calling features

Platinum Bundle – $136.95 – save $1,025 per year

Platinum Bundle Details
• 250M Internet
• Unlimited Local Phone Service
• NEIT Digital TV – Full Lineup
• Voice Mail
• Call Forwarding
• Caller ID
• Call Waiting
• 25% discount on other calling features

Prices do not include taxes or regulatory fees and surcharges. High-Speed Internet requires a one year contract and modem purchase. Television includes one (1) set top box; additional boxes $4.95 each per month. Television services not available in all areas. Installation and activation fees may apply. Available to residential customers in Monona, Farmersburg, Luana and St. Olaf.


Individual Services

NEIT delivers internet, digital television and telephone service to St. Olaf, Iowa. Click on the appropriate tab below for information on each service.

InternetDigital TelevisionTelephone

NEIT’s Wireline Broadband Network

NEIT delivers Wireline Broadband over two types of buried telephone cable networks; Fiber-Optic or Copper cables. Fiber-Optic cable is utilized within Farmersburg, Luana and St. Olaf city limits, while copper cable delivers services to customers in Monona and rural areas surrounding Monona, Farmersburg, Luana and St. Olaf. Both networks allow customers to talk on the telephone and surf the Internet at the same time. Wireline broadband in the Monona, Farmersburg, Luana and St. Olaf exchange territories requires a local access telephone subscription to be eligible for broadband service.

Availability

Wireline Broadband Internet is generally available throughout the Monona, Luana, Farmersburg and St. Olaf exchanges. Please contact the business office for more information on availability of various plans at your specific service location.

Standard Plans – Requires Telephone Line

Speed (Down/Up)Monthly Cost
25M/25M $44.95
100M/100M$69.95
250M/250M$99.95

Freedom Plans – Does Not Require a Telephone Line – includes Managed WiFi

Speed (Down/Up)Monthly Cost
100M/100M $79.95
500M/500M$134.95
1G/1G$199.95

Higher speeds may be available. Please contact the business office for more information.

Installation

There is a nonrefundable installation fee of $50.00 which includes verification of service availability and professional installation of any applicable equipment.* The installation fee will be waived if customer agrees to a one year service contract.

Account Features

With every Broadband account you will receive:
• Free 24/7 technical support
• Five free e-mail boxes
• Unlimited Monthly Access
• Professional Installation

* Modem, if required at your location, is not included with the installation fee and must be purchased separately from neit.

Internet Links

neit high-speed terms & conditions
Service rates, terms and conditions
Acceptable Use Policy
Privacy Policy
Network Management Policy
Network Management FAQs

Digital Television

Availability

NEIT Digital Television is delivered over the buried copper and fiber optic telephone network. What this means is customers that couldn’t subscribe to NEIT cable may now be able to receive the upgraded Digital TV service!*

Because the service is delivered over buried cable, customers will enjoy the benefit of very few weather related disruptions compared to satellite, greater capacity for expanded channel lineups, and full 1080p High-Definition programming. All combined with the personal support and service from the locally owned and operated company you’ve trusted for over 100 years.

Features and Benefits

• 100 Standard-Definition Channels
• 50 High-Definition Channels
• 50 Music Channels
• 37 Premium Movie Channels
• Available in rural 539, 536 and 783 telephone exchanges.1
• Less susceptible to weather outages than Satellite TV.
• Full 1080p High-Definition.**
• All local multicast channels are included.
• DVR (Digital Video Recorder)
• Whole-Home DVR allows recorded programs to be viewed in any room.
• On-screen Caller-ID (Caller ID subscription required)
• Interactive program guide with search capability.
• Easy to use parental controls/blocking.
* Not available to all rural customers; a site evaluation is required.
** Compatible television set required.

Pricing

ServicePer month
NEIT Digital Television
Includes 1 Set-top box: SD Non-DVR
$81.95
NEIT Digital Basic
Includes 1 Set-top box: SD Non-DVR
$29.95
High-Definition
Equipment Maintenance Fee – Activates all HD on all sets
$4.95
Additional Set-top boxes (each)$4.95
Digital Video Recorder (DVR)$4.95
Whole-Home DVR
Digital Video Recorder required
$4.95
On-screen Caller ID
Caller ID subscription required on Telephone Account
Free*

*Taxes, regulatory fees, and retransmission fees apply in addition to the rates listed above.

Premium Movie Channels

# of SelectionsHBOCinemaxShowtimeStarz!/Encore
1 Group$16.00$16.00$16.00$16.00
2 Groups$15.50$15.50$15.50$15.50
3 Groups$15.00$15.00$15.00$15.00
4 Groups$14.50$14.50$14.50$14.50

One-Time Installation Fee – $99.00

Includes installation of up to 3 TV sets. Time and material charges apply beyond 3 sets or for installation of additional sets after the initial installation.

Look up all of your favorite channels using this convenient search form.

Ch#StationDigital BasicDigital TV SDDigital TV HDPremium Channel
2KGAN -CBS (Ced Rp)XX
3NEIT Ad ChannelXX
4NEIT Public AccessXX
5KGAN2-FOX (Ced Rp)XX
7KWWL - NBC (Wtrloo)XX
9KCRG - ABC (Ced Rp)XX
10KWWL 7.2 - CW (Ced Rp)XX
11IPTV (Iowa Public)XX
12KPXR - ION (Ced Rp)XX
13NewsnationXX
20Discovery FamilyX
21Disney XDX
22Disney ChannelX
23Disney Jr.X
24NickelodeonX
25Cartoon NetworkX
26BoomerangX
27FreeformX
28TV LandX
29Hallmark ChannelX
30Hallmark MovieX
31INSPX
38IHSSNX
39OlympicsX
40NFL NetworkX
42Big 10 NetworkX
43Bally Sports NorthX
44ESPNX
45ESPNUX
46ESPN ClassicX
47ESPN 2X
48ParamountX
49Outdoor ChannelX
50NBC Sports NetX
51Golf ChannelX
52Fox Sports 1X
53RFD-TVXX
59Nat Geo WildX
60Investigation DiscoveryX
61The Science ChannelX
62Destination AmericaX
63National Geographic ChannelX
64Animal PlanetX
65Discovery ChannelX
66Discovery LifeX
80Travel ChannelX
81TLCX
82HGTVX
83DIYX
84FoodX
85History ChannelX
86VicelandX
87FYIX
88American HeroesX
89BBC AmericaX
90Military HistoryX
91Crime+InvestigationX
99FXXX
100TNTX
101TBSX
102USAX
103FXX
104A&EX
105AMCX
106WEX
107BravoX
108Turner Classic MoviesX
109FX MoviesX
110Independent Film Ch.X
111LifetimeX
112Lifetime Movie NetworkX
113Lifetime Real WomenX
114OWN - Oprah Winfrey NetworkX
116Comedy CentralX
117E!X
120QVCX
121HSNX
122CMTX
123MTVX
124VH1X
125GSNX
127truTVX
128SyfyX
135EWTNXX
136TBNXX
137KFXB - CTN (Dubq)XX
140C-SPANXX
141C-SPAN IIXX
142HLNX
143CNNX
144CNBCX
145FOX News ChannelX
146MSNBCX
147Fox BusinessX
148The Weather ChannelXX
149CNN InternationalX
150ESPN DeportesX
151TelemundoX
152NBC UniversoX
153KWKB CourtTV MysteryXX
203KGAN2 Get TVXX
204KGAN3 Comet TVXX
205KFXA 28.2 ChargeXX
206KFXA 28.3 TBDXX
207KFXA 28.4 StadiumXX
213KWWL 7.5 Justice NetworkXX
215KCRG 9.2 My TVXX
216KCRG 9.3 Antenna TVXX
217KCRG 9.4 Heroes & IconsXX
218KCRG 9.5 SD StartTV CDRRXX
219KCRG 9.6 CircleXX
220IPTV 11.2 CreateXX
221IPTV 11.3 WorldXX
225KPXR - GRITXX
226KPXR - BounceXX
230KWKB2 20.2 The GrioXX
242Big 10 Alt 1X
243Big 10 Alt 2X
302KGAN - CBS HD (Ced Rp)X
305KGAN2 - FOX HD (Ced Rp)X
307KWWL - NBC HD (Wtrloo)X
309KCRG - ABC HD (Ced Rp)X
310KWWL 7.2 - CW HD (Ced Rp)X
311IPTV HD (Iowa Public)X
313Newsnation HDX
315KCRG 9.2 My TV HDX
320Discovery Family HDX
321Disney XD HDX
322Disney Channel HDX
323Disney Jr. HDX
324Nickelodeon HD HDX
325Cartoon NetworkX
327Freeform HDX
329Hallmark HDX
330Hallmark Movie HDX
338IHSSN HDX
339Olympics HDX
340NFL Network HDX
342Big 10 Network HDX
343Bally Sports North HDX
344ESPN HDX
345ESPNU HDX
347ESPN 2 HDX
348Paramount HDX
349Outdoor Channel HDX
350NBC Sports HDX
351Golf HDX
352Fox Sports 1 HDX
353RFD HDX
359Nat Geo Wild HDX
360Investigation Discovery HDX
361The Science Channel HDX
362Destination America HDX
363National Geographic HDX
364Animal Planet HDX
366Discovery Life Channel HDX
370Motor Trend HDX
380Travel HDX
383DIY HDX
384Food Network HDX
385History HDX
387FYI HDX
388AHC HDX
391Crime+Investigation HDX
399FXX HDX
400TNT HDX
401TBS HDX
402USA HDX
403FX HDX
404A&E HDX
405AMC HDX
407Bravo HDX
408Turner Classic Movies HDX
411Lifetime HDX
412Lifetime Movie Network HDX
414OWN HDX
417E! HDX
422CMT HDX
423MTV HDX
424VH1 HDX
425GSN HDX
427TruTV HDX
428SyFy HDX
443CNN HDX
444CNBC HDX
445Fox News HDX
446MSNBC HDX
447Fox Business HDX
448The Weather Channel HDX
542Big 10 Alt 1 HDX
543Big 10 Alt 2 HDX
544Bally Sports North + HDX
600HBOX
602HBO 2X
603HBO SignatureX
604HBO FamilyX
605HBO ComedyX
606HBO ZoneX
620CinemaxX
622MoreMaxX
623ActionMaxX
624ThrillerMaxX
625Movie MaxX
626Cinemax LatinoX
6275 StarMaxX
628OuterMaxX
630ShowtimeX
631SHO 2X
632SHOxBETX
633SHO ExtremeX
634SHOcaseX
635SHO Family Zone 636 SHO WomenX
637SHO NextX
640TMCX
641TMC ExtraX
642FLIXX
650STARZX
651STARZ in BlackX
652STARZ Kids & Family 653 STARZ EdgeX
654STARZ CinemaX
655STARZ ComedyX
660ENCOREX
661ENCORE ActionX
662ENCORE ClassicX
663ENCORE SuspenseX
664ENCORE BlackX
665ENCORE WesternsX
901Hit ListXX
902Pop RhythmicXX
903Dance/EDMXX
904IndieXX
905Hip-Hop and R&BXX
906RapXX
907Hip-Hop ClassicsXX
908Throwback JamzXX
909R&B ClassicsXX
910SoulXX
911GospelXX
912ReggaeXX
913RockXX
914MetalXX
915AlternativeXX
916Adult AlternativeXX
917Rock HitsXX
918Classic RockXX
919Soft RockXX
920Love SongsXX
921Pop HitsXX
922Party FavoritesXX
923BeatsXX
924Kidz OnlyXX
925Toddler TunesXX
926Y2KXX
92790’sXX
92880’sXX
92970’sXX
930Solid Gold OldiesXX
931Pop & CountryXX
932Today’s CountryXX
933Country HitsXX
934Classic CountryXX
935Contemporary ChristianXX
936Pop LatinoXX
937Musica UrbanaXX
938MexicanaXX
939TropicalesXX
940RomancesXX
941Sounds of The SeasonsXX
942Stage & ScreenXX
943SoundscapesXX
944Smooth JazzXX
945JazzXX
946BluesXX
947Singers & SwingXX
948Easy ListeningXX
949Classical MasterpiecesXX
950Light ClassicalXX

Residential Telephone Service

NEIT has provided voice communications in Northeast Iowa for over a century. With reliable service, unmatched customer support, and affordable rates, home telephone service from NEIT is a smart choice.

Service Price
NEIT Local Telephone Service$22.50/mo
NEIT Long Distance - Plan A$0.16/min
NEIT Long Distance - Plan B$3.95/mo + $0.12/min

Check your voice mail online

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Calling Features

CALL WAITING
This service lets you know if someone is trying to call you while you’re using the phone.

CALL WAITING ID
This service shows the name and number on your Caller ID display when a third party is trying to call you while you’re using the phone (you must have Call Waiting in order to get Call Waiting ID).

CALL FORWARDING
Use this service to transfer (forward) your incoming calls to another number.

THREE-WAY CALLING
Add a third person to your conversation, local or long distance, with this service.

SPEED CALLING
With this service you can dial one or two digits and local or long distance calls will be dialed automatically.

CALL FORWARD BUSY
With this service your incoming calls can be forwarded to a number of your choice if you are on the phone.

VOICE MAIL
Voice mail works just like an answering machine without having a physical machine in your home. Voice mail will answer callers with your personal greeting when you are on the phone or away. Retrieve messages 24 hours a day, from any touch-tone phone or online, anywhere.

CALLER ID
When you receive a call the name, number, time and date are displayed on your Caller ID display. These will display even if you aren’t there to answer the phone. You will need to purchase a Caller ID box or phone.

*69
This allows you to dial *69 and hear the number of the last incoming call. You will also be able to dial the number back if you choose by listening to the prompted message.

900 BLOCK
900 blocking is available at no charge. This will block anyone trying to dial a 900 number from your phone. If you do not have this block you will be responsible for any 900 calls made from your phone.

Lifeline/low-income information
Lifeline Program Information
Lifeline is a government program that offers qualified customers a discount on their monthly local telephone bill. In Iowa, Lifeline is known as Low Income Telephone Assistance Program.

How much can qualifying customers save on their phone bill?
Lifeline customers will save $9.25 on their basic monthly service bill. These benefits apply to local telephone service charges that are purchased as a flat rate service.

How do I know if I’m eligible?
Customers are eligible for Lifeline if they participate in any of the following programs:
· Medicaid
· Supplemental Nutrition Assistance Program
· Low Income Home Energy Assistance Programs
· Federal Public Housing Assistance
· Supplemental Security Income
· National School Lunch Program
· Temporary Assistance to Needy Families Program

Are there any restrictions?
Participants may only receive low-income assistance from one wireline or wireless telephone provider per household. The name on the bill must match the name of the participant in the eligible program. Lifeline customers may purchase all services offered to non-Lifeline customers.

Will my benefits ever be discontinued?
Benefits will be discontinued when you no longer meet eligibility requirements or when proof of eligibility is not received.

Being a Lifeline customer does not protect from disconnection if participant fails to pay his or her telephone bill.

Apply for Lifeline
1. Complete the certification form found on the brochure below and return it to NEIT’s business office.

2. If you receive an eligibility verification form, complete and return it to NEIT within 30 days. Verification forms are mailed to randomly selected subscribers every year. NEIT may suspend your eligibility for low-income assistance if you do not return the form.

Click here to print a brochure and application form

Telephone Links

Services Catalog
Long Distance Terms and Conditions